How can you accept small orders?
Small orders are the trends! We have a special team that handles small orders, and all of the team members are experienced & skillful. They are well paid to ensure the quality even if the quantity is small.
What do I do if I have a complaint or wish to make a warranty claim?
Please contact the sales representative you purchased the product from and explain your complaint. You will also need to provide your proof of purchase.
Where do most of your customers come from?
Most of our customers are from Europe and North America. We also have customers from Australia, South America, South Africa, and the Middle East.
How do you test the quality?
We have full sets of inspection machines for color-tests, fabric tests, etc. We control quality from incoming materials to online QC and final inspection before shipping, performing 100% quality control.
What services can you provide?
Our services include 7*24h quick response, 100% compensation for manufacturer or fabric defects, and support from our design and R&D team to develop new items according to your requirements.
How soon can you deliver the goods for urgent large orders?
It depends. If we have stock fabric, we can deliver within 35 days. If not, it takes about 35-100 days. We can produce around 500pcs of jackets within a single day.